Salesforce Buys Cresta: What Voice AI Means for India’s BPOs
Salesforce is buying voice AI firm Cresta, reportedly for $2.7 billion. What the deal means for India’s $59 billion BPM industry and contact centre jobs.
Read Full News
GIVA Raises ₹975 Crore: The D2C Jewellery Brand Goes Offline
D2C jewellery brand GIVA has raised ₹975 crore led by Multiples PE and plans 160 new stores in FY27. Revenue, plans and what it says about Indian D2C.
Razorpay GIFT City Licence: Easier US Stock Investing?
Razorpay has its final IFSCA payment licence in GIFT City. Here is how it could make investing in US stocks from Indian apps faster and simpler.
India Becomes ChatGPT’s Largest Market: What Changes Now
India is now ChatGPT’s biggest market by weekly users, with users doubling since January. What OpenAI plans next, from UPI payments to ads.
AI Agent Liability: Who Pays When an AI Agent Goes Wrong?
DSCI’s discussion paper maps who is liable when autonomous AI agents cause harm in India: deployers, vendors, integrators or model makers.
Apple India Revenue Hits Record as Mac Sales Soar
Apple posted an all-time revenue record in India in the September quarter, with Mac and services at new highs. Key numbers in rupees and what it means.
CERT-In Binding Powers: Govt May Face Patch Deadlines
After PHP2Shell exposed 303 government and critical-sector sites, the Centre is weighing powers for CERT-In to force patching within fixed deadlines.